This practical webinar explores the real-world use of OpenAI-powered tools in the workplace, focusing on both opportunities and risks.
Participants will gain a clear understanding of how these tools are commonly used across business functions, where they add value, and where caution is required. The session addresses accuracy limitations, data handling concerns, bias considerations, and the importance of internal policies and training.
Rather than promoting or discouraging AI use, the webinar focuses on responsible, informed adoption, helping organisations and professionals make better decisions about when, how, and whether to use AI tools at work.
AI adoption is happening - whether organizations are ready or not.
Without clear understanding and guardrails, AI tools can introduce legal, ethical, and operational risk. With the right approach, however, they can enhance productivity, decision-making, and efficiency. This session helps employers and professionals understand how to benefit from AI tools while avoiding common pitfalls.
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.