Improve HR management process for an innovative business-oriented approach
Duration: 60 Minutes
38 Days Left To REGISTER
Id: 211812
Serena Ittoo
Overview
This webinar provides a roadmap for modernising HR management processes through a business-oriented lens. Attendees will learn how to identify inefficiencies, redesign core workflows, and use data, technology, and cross-functional collaboration to deliver better results. The session focuses on bridging the gap between HR operations and business strategy - ensuring HR contributes to growth, innovation, and resilience.
Why you should Attend
This session supports HR professionals looking to elevate their function from administrative support to strategic enabler. You will learn how to critically assess current HR processes, identify areas for innovation, and apply business-aligned thinking to policies, workflows, and outcomes. The session gives you a step-by-step approach to improving efficiency, driving performance, and adding measurable value across the organisation.
Areas Covered in the Session
- Reframing HR: from support service to strategic business function
- Assessing current HR processes for gaps, friction points, and misalignment
- Key areas to innovate:
- Talent acquisition and onboarding
- Performance and development tracking
- People data, analytics, and workforce planning
- Policy simplification and digital workflows
- Introducing agile and lean thinking to HR operations
- Aligning HR metrics with business KPIs
- Building cross-functional collaboration with finance, ops, and leadership
- Implementation roadmap: from audit to change delivery
Who Will Benefit
- HR Managers and Business Partners
- Heads of HR and People Strategy
- HR Transformation Leads and Process Owners
- L&D and Talent Development Professionals
- HR Operations and Technology Teams
- Senior leaders aligning HR with business planning
Speaker Profile
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.
Access Recorded Version
One Attendee / Group Attendees
Unlimited Viewing Recorded Version for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)