HR & Talent Ops in the AI Era: Using Prompt Packs for Recruiting, Engagement, Policy and Communication
Duration: 60 Minutes
5 Days Left To REGISTER
Id: 211845
Serena Ittoo
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(General) recertification credit hours toward aPHR,
Overview
This practical webinar explores how HR and Talent Operations teams can use structured prompt packs to support recruiting, engagement, policy development, and internal communication in the AI era.
Participants will examine real-world HR use cases where prompt packs can improve clarity, consistency, and efficiency - such as drafting job descriptions, structuring interview questions, supporting engagement initiatives, clarifying policies, and standardising employee communications.
The session emphasises responsible HR use of AI, focusing on governance, bias awareness, data privacy, and compliance - ensuring AI remains a support tool, not a decision-maker.
Why you should Attend
HR teams are already under pressure - and informal AI use is quietly increasing that risk.
Without clear structure and guardrails, AI tools can introduce inconsistency, bias, and compliance concerns. This session shows how prompt packs can help HR teams work more efficiently and consistently - while keeping human oversight, ethics, and legal responsibility firmly in place.
Areas Covered in the Session
- What prompt packs are and how they support HR & Talent Ops
- Recruiting support: job descriptions, interview frameworks, candidate communications
- Engagement support: surveys, feedback summaries, and insights
- Policy support: drafting, reviewing, and clarifying HR policies
- Internal communication: consistency, tone, and clarity at scale
- Bias, fairness, and inclusion considerations in HR prompting
- Data privacy and confidentiality risks in HR use
- Compliance awareness and human accountability
- Where AI support should stop in HR decision-making
- Building HR-specific prompt packs responsibly
Who Will Benefit
- HR Professionals and HR Business Partners
- Talent Operations and People Operations Teams
- Talent Acquisition and Employer Branding Professionals
- Employee Engagement and Internal Communications teams
- HR leaders overseeing Transformation or Scale
Speaker Profile
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.
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