This high-impact session teaches HR professionals how to become confident, strategic advocates for their organisation - both internally and externally.
The webinar covers how HR can communicate effectively, build trust, support employer brand efforts, and use advocacy to enhance recruitment, retention, culture, and employee experience. Attendees will learn how to share content safely, ethically, and in alignment with organisational goals.
Without a guided approach, HR-driven advocacy can create risks: inconsistent messaging, unclear boundaries on what HR can say publicly, and potential exposure to legal or compliance issues. If HR is not intentionally shaping the narrative, misinformation, disengagement, or external perception can fill the gap.
This session gives HR professionals the clarity, structure, and confidence needed to represent their organisation authentically-without crossing compliance boundaries or exposing the business to reputational risk.
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.